Build Your Career in
B2B Business Services

3.1 RECRUITMENT OPERATIONS

• Lead the recruitment process from job intake, posting, sourcing, interviewing, and shortlisting to final selection.
• Work closely with clients to understand job requirements, organizational culture, and hiring needs.
• Prepare job descriptions and coordinate job advertisements through appropriate channels (Telegram, Facebook, LinkedIn, job boards).
• Conduct candidate screening, initial interviews, reference checks, and assessments when necessary.
• Recommend shortlisted candidates to clients and coordinate interviews and feedback.

3.2 CLIENT MANAGEMENT

• Act as the primary point of contact for recruitment clients.
• Maintain strong relationships with clients and ensure timely communication and candidate delivery.
• Provide recruitment status updates and consultation to improve hiring outcomes.
• Assist in preparing quotations and service proposals in coordination with the Head of HR Services.
• Supervise and train junior recruiters and interns.

3.3 TEAM DEVELOPMENT

• Provide day-to-day guidance to the Recruitment Officer and Interns.
• Review job posts, screening decisions, and candidate communications prepared by team members.
• Support onboarding and training of new team members or interns.
• Ensure documentation, CV database, and tracking sheets are up to date and properly maintained.

3.4 RECRUITMENT STRATEGY & TOOLS

• Contribute to improving recruitment strategies, tools, and processes.
• Suggest sourcing strategies for hard-to-fill roles or high-volume recruitment.
• Support the creation and maintenance of a structured talent pool.
• Help in developing recruitment SOPs and templates as needed.

3.5 CLIENT ACQUISITION SUPPORT & SALES ENGAGEMENT

• Collaborate closely with the Sales Department to convert leads into recruitment clients.
• Attend client meetings or calls when needed to present recruitment solutions and build trust.
• Proactively identify opportunities to expand recruitment services with existing or new clients.
• Share client feedback and hiring trends with the sales team to improve service alignment.

4.1 EDUCATION

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.

4.2 WORK EXPERIENCE

• Minimum 2–3 years of recruitment experience, preferably in an agency or multi-industry environment.
• Experience in client-facing roles and supervising junior staff is a plus.

4.3 TECHNICAL SKILLS REQUIRED

• ✓ Sourcing & Screening (Online/Offline)
• ✓ MS Office (Word, Excel, PowerPoint)
• ✓ Recruitment Platforms (Telegram, LinkedIn, Facebook)
• ✓ Candidate Database & Tracking Systems

4.4 LANGUAGE

• Excellent written and verbal communication in Khmer and English. Able to draft professional emails and communicate effectively with clients and candidates.

4.5 ATTITUDE AND SOFT SKILLS

• ✓ Strong Ownership & Responsibility
• ✓ Patient & Highly Professional
• ✓ Proactive Problem Solver
• ✓ Detail-Oriented & Well-Organized
• ✓ Confident Communicator
• ✓ Team Leader & Mentorship Mindset
• ✓ High Confidentiality & Integrity
• ✓ Open for All Genders

3.1 DIGITAL CHANNEL MANAGEMENT

• Manage the company's website, Google Business Profile, LinkedIn, and social media platforms.
• Maintain consistent branding across all digital channels.
• Recommend improvements to digital presence and user experience.

Owns: How It Reaches People

3.2 WEBSITE & SEO

• Manage website content updates and landing pages.
• Implement SEO best practices and improve search visibility.
• Monitor website performance and recommend optimization opportunities.
• Coordinate website enhancements and improvements.

3.3 DIGITAL CAMPAIGN MANAGEMENT

• Develop and manage the monthly publishing calendar.
• Execute digital marketing campaigns across multiple channels.
• Manage Google Ads, Meta Ads, LinkedIn campaigns, and retargeting campaigns.
• Coordinate campaign schedules and digital content distribution.

3.4 LEAD GENERATION & PERFORMANCE

• Execute lead generation initiatives across digital channels.
• Manage email marketing, newsletters, and outbound campaigns.
• Monitor website traffic, campaign performance, and lead generation.
• Prepare weekly and monthly marketing reports.
• Manage advertising budgets and billing records.

3.5 COLLABORATION

• Work closely with the Content Strategist to distribute content effectively.
• Coordinate with the design and production team to develop creative assets.
• Recommend improvements based on campaign performance and marketing insights.

3.6 MARKETING CAMPAIGN SUPPORT

• Execute digital marketing activities supporting webinars, seminars, events, podcasts, public relations, partnerships, and other marketing initiatives.
• Manage digital promotion, audience engagement, and online campaign execution.

4.1 EDUCATION

• Bachelor's Degree in Marketing, Digital Marketing, Business Administration, Communications, or related field.

4.2 WORK EXPERIENCE

• Minimum 4 years of experience in digital marketing.
• Experience managing Google Ads and Meta Ads.
• Experience with SEO, website management, and email marketing.
• Experience supporting B2B marketing is an advantage.

4.3 TECHNICAL SKILLS REQUIRED

• ✓ Google Ads
• ✓ Meta Business Suite
• ✓ Google Analytics (GA4)
• ✓ Google Search Console
• ✓ SEO Fundamentals
• ✓ Website & CMS Management
• ✓ Email Marketing Platforms
• ✓ Microsoft Office 365
• ✓ AI Productivity Tools

4.4 LANGUAGE

• Excellent Khmer and English communication.

4.5 ATTITUDE AND SOFT SKILLS

• ✓ Analytical and Data-Driven
• ✓ Results-Oriented
• ✓ Creative Problem Solver
• ✓ Organized and Detail-Oriented
• ✓ Proactive and Self-Motivated
• ✓ Collaborative Team Player

3.1 MARKETING & BUSINESS DEVELOPMENT SUPPORT

• Support the company’s marketing and lead generation initiatives.
• Invite prospecting and potential clients to join company events, webinars, networking sessions, and other campaigns with the purpose of building relationships, generating leads, and closing sales.
• Support event attendance follow-up and sales conversion activities.
• Identify and introduce potential strategic partners, referral partners, and collaboration opportunities.
• Identify satisfied clients who may be suitable for testimonials, case studies, success stories, interviews, or other marketing purposes.
• Coordinate with the Marketing team to strengthen brand visibility and business growth initiatives.

3.2 KEY ACCOUNT MANAGEMENT

• Manage portfolio of strategic and high-value clients (Top 20% VIP Clients/Partners).
• Build long-term business relationships with key decision makers.
• Conduct regular account review meetings with clients.
• Understand client business objectives and operational challenges.
• Ensure excellent post-sales client experience.
• Maintain high client retention and satisfaction.

3.3 CROSS-SELLING & UPSELLING

• Identify opportunities across all MiE Main Service Lines.
• Introduce additional services aligned to client lifecycle stage.
• Coordinate with internal departments to propose integrated solutions.
• Increase recurring and bundled service revenue.
• Promote long-term service engagement rather than one-time transactions.

3.4 CLIENT RETENTION & CHURN MANAGEMENT

• Monitor client engagement and satisfaction levels.
• Identify early warning signs of client dissatisfaction.
• Escalate and coordinate issue resolution internally.
• Develop account retention strategies.
• Maintain strong renewal and recurring service rates.

3.5 STRATEGIC CLIENT COMMUNICATION

• Serve as the primary communication bridge between clients and internal teams.
• Ensure professional, timely, and solution-oriented communication.
• Prepare account updates, reports, and strategic recommendations.
• Conduct executive-level client presentations when necessary.

3.6 CRM & ACCOUNT REPORTING

• Maintain accurate CRM records and client interaction history.
• Monitor account revenue, pipeline, and renewal opportunities.
• Submit monthly account performance reports.
• Track account growth opportunities and service penetration.

3.7 INTERNAL COORDINATION

• Coordinate with Operations, Finance, HR, and Consulting teams.
• Ensure smooth onboarding and service delivery.
• Support internal teams in understanding client expectations.
• Maintain alignment between sales promises and operational delivery.

4.1 EDUCATION

• Bachelor’s Degree in Business Administration, Marketing, Management, or related field.

4.2 WORK EXPERIENCE

• At least 5 years experience in B2B sales, account management, or client relationship management.
• Experience handling international and corporate clients.
• Experience in professional services, consulting, or business services is preferred.
• Experience in leadership role at least 3 years.

4.3 TECHNICAL SKILLS REQUIRED

• ✓ Strong communication & negotiation
• ✓ Compliance-driven sales
• ✓ MS Office 365 & CRM proficiency

4.4 LANGUAGE

• Excellent English and Chinese (Mandarin) communication. Khmer is a strong advantage.

4.5 ATTITUDE AND SOFT SKILLS

• ✓ Revenue-Driven – Owns target
• ✓ Lifecycle-Oriented – Long-term growth
• ✓ Margin-Conscious – Profit protection
• ✓ Disciplined – CRM accuracy
• ✓ Professional – Represents premium B2B
• ✓ Structured – Qualification system
• ✓ Growth-Minded – Seeks upsells

3.1 SALES & CLIENT CONSULTATION

• Generate and convert qualified leads.
• Conduct consultations regarding company registration, licensing, and dissolution.
• Prepare quotations and service proposals.
• Close deals aligned with pricing policies.
• Achieve monthly and quarterly targets.

3.2 CLIENT RELATIONSHIP MANAGEMENT

• Build strong client relationships.
• Manage strategic and international clients professionally.
• Coordinate smooth onboarding with Operations teams.
• Identify future service opportunities.

3.3 CRM & SALES PROCESS MANAGEMENT

• Maintain CRM accuracy and pipeline visibility.
• Track proposals, follow-ups, and conversions.
• Submit regular sales reports.
• Follow internal approval and reporting procedures.

3.4 MARKET & SERVICE KNOWLEDGE

• Stay updated on recruitment and HR market trends.
• Understand hiring demands and labor market changes.
• Support development of service packages and sales materials.

3.5 TEAM SUPPORT

• Share best practices with team members.
• Support junior consultants when needed.
• Contribute to sales process improvement.

3.6 COLLABORATION & FEEDBACK LOOP

• Provide weekly feedback on lead quality.
• Collaborate with Digital Marketing Executive on campaign insights.
• Coordinate with operations for smooth onboarding.
• Protect brand professionalism during client interaction.

4.1 EDUCATION

• Bachelor’s Degree in Business Administration, Marketing, Law, or related field.

4.2 WORK EXPERIENCE

• 1–3 years B2B sales experience (professional services preferred).

4.3 TECHNICAL SKILLS REQUIRED

• ✓ Cambodian Business Registration
• ✓ Compliance-Driven Sales
• ✓ Pricing Mindset & MS Office

4.4 LANGUAGE

• Excellent Chinese (Mandarin) and Khmer communication. English is a strong advantage.

4.5 ATTITUDE AND SOFT SKILLS

• ✓ Revenue-Driven – Owns target
• ✓ Lifecycle-Oriented – Long-term growth
• ✓ Margin-Conscious – Profit protection
• ✓ Disciplined – CRM accuracy
• ✓ Professional – Represents premium B2B
• ✓ Structured – Qualification system
• ✓ Growth-Minded – Seeks upsells

3.1 SALES LEADERSHIP & REVENUE MANAGEMENT

• Lead sales strategy and execution for Accounting, Tax & Audit services.
• Achieve revenue and recurring service targets.
• Monitor team performance and sales conversion.
• Ensure pricing discipline and profitability.

3.2 TEAM MANAGEMENT & COACHING

• Coach and supervise sales consultants.
• Improve sales presentation and objection handling.
• Conduct pipeline reviews and performance tracking.
• Ensure CRM compliance.

3.3 CLIENT CONSULTATION & DEAL CLOSING

• Handle strategic and complex client consultations.
• Support negotiation and closure of high-value opportunities.
• Ensure pricing integrity and margin protection.
• Promote lifecycle-based service integration.
• Coordinate closely with Accounting and Tax Operations teams.
• Maintain professionalism in all client interactions.

3.4 MARKET DEVELOPMENT

• Identify market opportunities and partnership channels.
• Monitor competitor pricing and service positioning.
• Provide recommendations for service improvements and new packages.
• Strengthen MiE positioning in the Cambodia market.

3.5 REPORTING & SALES OPERATIONS

• Submit weekly and monthly sales reports.
• Maintain accurate forecasting and pipeline visibility.
• Ensure CRM accuracy across the team.
• Coordinate with Marketing for lead generation initiatives.

3.6 COLLABORATION & FEEDBACK LOOP

• Provide weekly feedback on lead quality.
• Collaborate with Digital Marketing Executive on campaign insights.
• Coordinate with operations for smooth onboarding.
• Protect brand professionalism during client interaction.

4.1 EDUCATION

• Bachelor’s Degree in Business, Accounting, Marketing, Finance, or related field.

4.2 WORK EXPERIENCE

• At least 5 years B2B sales experience (professional services preferred).
• Experience in professional services, consulting industry, or Accounting, Tax & Audit preferred.
• Experience in leadership role at least 3 years.

4.3 TECHNICAL SKILLS REQUIRED

• ✓ Business Registration knowledge
• ✓ Compliance-Driven Sales
• ✓ MS Office 365 & CRM proficiency

4.4 LANGUAGE

• Excellent Khmer and English communication. Chinese (Mandarin) is a strong advantage.

4.5 ATTITUDE AND SOFT SKILLS

• ✓ Revenue-Driven – Owns target
• ✓ Lifecycle-Oriented – Long-term growth
• ✓ Margin-Conscious – Profit protection
• ✓ Disciplined – CRM accuracy
• ✓ Professional – Represents premium B2B
• ✓ Structured – Qualification system
• ✓ Growth-Minded – Seeks upsells

3.1 STRUCTURED CLIENT CONSULTATION

• Conduct structured discovery consultations.
• Understand client compliance and operational needs.
• Recommend appropriate accounting and tax solutions.
• Present lifecycle-focused service pathways.

3.2 SALES & REVENUE GROWTH

• Convert qualified leads into confirmed engagements.
• Achieve monthly and quarterly sales targets.
• Maintain pricing integrity and margin discipline.
• Promote recurring services and cross-selling.

3.3 CRM & PIPELINE MANAGEMENT

• Maintain CRM accuracy.
• Monitor proposals and follow-up activities.
• Submit accurate sales forecasts.
• Track pipeline progress and deal status.

3.4 CLIENT RELATIONSHIP MANAGEMENT

• Maintain strong communication with clients.
• Support smooth onboarding with Operations teams.
• Identify upsell opportunities.
• Protect long-term client relationships.

3.5 MARKET & SERVICE KNOWLEDGE

• Stay updated on accounting and tax service trends.
• Understand Cambodian compliance requirements.
• Monitor competitor activities.

3.6 COLLABORATION & FEEDBACK LOOP

• Provide weekly feedback on lead quality.
• Collaborate with Digital Marketing Executive on campaign insights.
• Coordinate with operations for smooth onboarding.
• Protect brand professionalism during client interaction.

4.1 EDUCATION

• Bachelor’s Degree in Business, Marketing, Finance, or related field.

4.2 WORK EXPERIENCE

• 1–3 years B2B sales experience (professional services preferred).

4.3 TECHNICAL SKILLS REQUIRED

• ✓ B2B Accounting/Tax process preferred
• ✓ Compliance-Driven Sales
• ✓ Financial Mindset & MS Office

4.4 LANGUAGE

• Excellent Khmer and English communication. Chinese (Mandarin) is a strong advantage.

4.5 ATTITUDE AND SOFT SKILLS

• ✓ Revenue-Driven – Owns target
• ✓ Lifecycle-Oriented – Long-term growth
• ✓ Margin-Conscious – Profit protection
• ✓ Disciplined – CRM accuracy
• ✓ Professional – Represents premium B2B
• ✓ Structured – Qualification system
• ✓ Growth-Minded – Seeks upsells

3.1 SALES LEADERSHIP & REVENUE MANAGEMENT

• Lead sales activities for HR & Talent Management services.
• Achieve revenue and recurring service targets.
• Monitor team performance and sales conversion.
• Ensure pricing discipline and profitability.

3.2 TEAM MANAGEMENT & COACHING

• Coach and supervise sales consultants.
• Improve consultation, proposal quality, and objection handling.
• Conduct sales training and performance reviews.
• Ensure CRM and reporting discipline.

3.3 CLIENT CONSULTATION & DEAL CLOSING

• Handle strategic and complex client consultations.
• Consult with clients regarding recruitment and HR solutions.
• Promote lifecycle-based service integration.
• Coordinate with HR Operations teams.
• Maintain professionalism in all client interactions.

3.4 MARKET DEVELOPMENT

• Identify market trends and hiring demands.
• Develop partnership channels and referral networks.
• Monitor competitor pricing and service positioning.
• Expand MiE positioning in HR and talent services.

3.5 REPORTING & SALES OPERATIONS

• Submit weekly and monthly sales reports.
• Maintain accurate forecasting and pipeline visibility.
• Ensure CRM accuracy across the team.
• Coordinate with Marketing for lead generation initiatives.

3.6 COLLABORATION & FEEDBACK LOOP

• Provide weekly feedback on lead quality.
• Collaborate with Digital Marketing Executive on campaign insights.
• Coordinate with operations for smooth onboarding.
• Protect brand professionalism during client interaction.

4.1 EDUCATION

• Bachelor’s Degree in Business, Human Resources, Marketing, or related field.

4.2 WORK EXPERIENCE

• At least 5 years B2B sales experience (professional services preferred).
• HR service or recruitment industry experience preferred.
• Experience in a leadership role for at least 3 years.

4.3 TECHNICAL SKILLS REQUIRED

• ✓ HR Compliance with MoLVT
• ✓ Compliance-Driven Sales
• ✓ MS Office 365 & CRM proficiency

4.4 LANGUAGE

• Excellent Khmer and English communication. Chinese (Mandarin) is a strong advantage.

4.5 ATTITUDE AND SOFT SKILLS

• ✓ Revenue-Driven – Owns target
• ✓ Lifecycle-Oriented – Long-term growth
• ✓ Margin-Conscious – Profit protection
• ✓ Disciplined – CRM accuracy
• ✓ Professional – Represents premium B2B
• ✓ Structured – Qualification system
• ✓ Growth-Minded – Seeks upsells

3.1 SALES & CLIENT CONSULTATION

• Conduct professional consultations regarding HR and recruitment solutions.
• Convert qualified leads into confirmed engagements.
• Prepare proposals and quotations.
• Achieve assigned sales targets.

3.2 CLIENT RELATIONSHIP MANAGEMENT

• Build strong relationships with clients and hiring companies.
• Understand workforce and recruitment challenges.
• Coordinate with HR Operations teams for service handover.
• Maintain strong client satisfaction.

3.3 CRM & SALES PROCESS MANAGEMENT

• Maintain CRM accuracy and pipeline visibility.
• Track proposals, follow-ups, and conversions.
• Submit regular sales reports.
• Follow internal approval and reporting procedures.

3.4 MARKET & SERVICE KNOWLEDGE

• Stay updated on recruitment and HR market trends.
• Understand hiring demands and labor market changes.
• Support development of service packages and sales materials.

3.5 TEAM SUPPORT

• Share best practices with team members.
• Support junior consultants when needed.
• Contribute to sales process improvement.

3.6 COLLABORATION & FEEDBACK LOOP

• Provide weekly feedback on lead quality.
• Collaborate with Digital Marketing Executive on campaign insights.
• Coordinate with operations for smooth onboarding.
• Protect brand professionalism during client interaction.

4.1 EDUCATION

• Bachelor’s Degree in Business, Human Resources, Marketing, or related field.

4.2 WORK EXPERIENCE

• 1–3 years B2B sales experience (professional services preferred).

4.3 TECHNICAL SKILLS REQUIRED

• ✓ Recruitment / HR experience preferred
• ✓ Compliance-Driven Sales
• ✓ Financial & Pricing Mindset

4.4 LANGUAGE

• Excellent Khmer and English communication. Chinese (Mandarin) is a strong advantage.

4.5 ATTITUDE AND SOFT SKILLS

• ✓ Revenue-Driven – Owns target
• ✓ Lifecycle-Oriented – Long-term growth
• ✓ Margin-Conscious – Profit protection
• ✓ Disciplined – CRM accuracy
• ✓ Professional – Represents premium B2B
• ✓ Structured – Qualification system
• ✓ Growth-Minded – Seeks upsells